Terms of service

Welcome to OhMyScents! The terms “we,” “us,” and “our” refer to OhMyScents. OhMyScents operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you, the customer, with a curated shopping experience. OhMyScents is powered by Shopify.

These Terms of Service (the “Terms” or “Terms of Service”), together with any referenced policies, describe your rights and responsibilities when you use the Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

  • You must be at least the age of majority in your jurisdiction.

  • By using the Services, you consent to allow any minor dependents under your supervision to use the Services on devices you own or manage.

  • You may need to provide personal information (email, billing, payment, shipping info) to use our Services.

  • You are responsible for keeping your account secure and for all activity under your account.

  • Accounts may not be transferred, sold, or assigned to another person.

SECTION 2 - OUR PRODUCTS

  • We strive to represent our products accurately, but colors or appearance may vary by device or settings.

  • Product descriptions may change at any time without notice.

  • We may discontinue products or limit quantities at our discretion.

SECTION 3 - ORDERS

  • Placing an order is an offer to purchase. OhMyScents reserves the right to accept or decline any order.

  • Orders are not accepted until payment is processed and confirmed.

  • Review your order carefully; cancellations may not always be possible.

  • Purchases are for personal use only, not for resale or export.

  • Returns and exchanges follow our Refund Policy.

SECTION 4 - PRICES AND BILLING

  • Prices, discounts, and promotions may change without notice.

  • Posted prices exclude taxes, shipping, handling, customs, or import charges unless stated.

  • You must provide accurate and current payment and account information.

  • You warrant that the payment method is valid and authorized for your purchase.

SECTION 5 - SHIPPING AND DELIVERY

  • Delivery times are estimates only; we are not responsible for delays caused by carriers, customs, or events beyond our control.

  • Title and risk of loss pass to you once products are transferred to the carrier.

SECTION 6 - INTELLECTUAL PROPERTY

  • All content, trademarks, graphics, videos, and audio are owned by OhMyScents, its affiliates, or licensors.

  • Personal, non-commercial use only is permitted.

  • Reproduction, distribution, or modification without permission is prohibited.

SECTION 7 - OPTIONAL TOOLS

  • We may provide access to third-party tools. Use them at your own risk.

  • New features may be added in the future and are subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

  • Services may contain links to third-party websites.

  • We are not responsible for third-party content, accuracy, or transactions.

  • Review third-party policies before engaging with their products or services.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

  • OhMyScents is powered by Shopify, but all purchases are made directly with us.

  • Shopify is not responsible for your transactions or any resulting issues.

SECTION 10 - PRIVACY POLICY

  • All personal information is subject to our Privacy Policy and Shopify’s Privacy Policy.

  • Review these policies for details on how we collect, process, and use your information.

SECTION 11 - FEEDBACK

  • Any feedback submitted grants OhMyScents a perpetual, worldwide, royalty-free license to use it.

  • You represent that you have all rights to the feedback and that it does not violate any laws or third-party rights.

  • Feedback must not contain malware, false information, or infringe on any rights.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

  • Information on the Services may contain errors or inaccuracies.

  • We reserve the right to correct, update, or cancel orders due to errors without notice.

SECTION 13 - PROHIBITED USES

You may not use the Services:

  • For unlawful purposes or to violate regulations or laws

  • To infringe intellectual property or harm others

  • To send spam, malware, or malicious content

  • To impersonate others or mislead third parties

  • To interfere with the Services’ security

Violations may result in account suspension or termination.

SECTION 14 - TERMINATION

  • We may terminate your access at any time without notice.

  • Certain sections (IP, Feedback, Disclaimer, Liability, Indemnification, etc.) survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

  • Services and products are provided “as is” and “as available” without warranties of any kind.

  • No guarantee of uninterrupted, timely, secure, or error-free service.

SECTION 16 - LIMITATION OF LIABILITY

  • To the fullest extent permitted by law, OhMyScents and affiliates are not liable for damages, losses, or claims arising from your use of the Services.

SECTION 17 - INDEMNIFICATION

  • You agree to indemnify OhMyScents, Shopify, and affiliates against any claims, losses, or damages arising from your use of the Services or violation of these Terms.

SECTION 18 - SEVERABILITY

  • If any provision is found unlawful or unenforceable, it will be severed, and the remainder of the Terms remain valid.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

  • Failure to enforce a provision does not waive rights.

  • These Terms and related policies constitute the entire agreement between you and OhMyScents.

SECTION 20 - ASSIGNMENT

  • You may not transfer or assign your rights under these Terms without permission.

  • We may transfer or assign our rights without notice.

SECTION 21 - GOVERNING LAW

  • Governed by the laws and courts in the jurisdiction where OhMyScents is headquartered.

SECTION 22 - HEADINGS

  • Headings are for convenience only and do not affect the Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

  • We may update or replace any part of these Terms at our discretion.

  • Your continued use constitutes acceptance of changes.

SECTION 24 - CONTACT INFORMATION